As of yesterday afternoon, the issue has been resolved. If you’ve already updated the app, please try force-closing it. If the issue persists, delete and reinstall the app.
Posted Nov 27, 2025 - 08:10 CET
Update
We are continuing to monitor for any further issues.
Posted Nov 26, 2025 - 17:10 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 26, 2025 - 16:53 CET
Update
The issue is only affecting a very small number of users, but we’re working hard to resolve the issue completely.
Posted Nov 26, 2025 - 16:45 CET
Update
The issue is related to the latest app version. If you haven’t updated, please wait.
If you already updated, the following actions may resolve the issue depending on your device: • iOS: Force close the app or delete and reinstall • Android: Clear app cache or force close
You can also use the web version as an alternative.
We’re actively working on implementing a fix and will update soon.
Posted Nov 26, 2025 - 16:29 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 26, 2025 - 16:25 CET
Update
Please use the website until the issue has been solved.
Posted Nov 26, 2025 - 15:53 CET
Investigating
We are currently investigating this issue.
Posted Nov 26, 2025 - 15:52 CET
This incident affected: iOS application and Android application.