Update - Maintenance work on Web application is now done.
Both the Web and Mobile application is now fully operational.
Jan 28, 10:19 CET
Update - Mobile application temporarily affected. Will update when back to normal.
Jan 28, 10:10 CET
Update - We're now distributing traffic between multiple server instances. Availability or connectivity may be affected.
Jan 28, 09:44 CET
Update - Still undergoing maintenance work
No disruptions as of yet. Will update continuously.
Jan 28, 09:19 CET
Update - Undergoing maintenance work
During the upcoming hour we're working on improving our server infrastructure to help with recent traffic spikes on the Web application. This might result in short periods of disruptions - no longer than a few minutes at a time. Will update continuously.
Jan 28, 08:54 CET
Update - The issue that caused the longer outage previously today is now solved. Both the Web and Mobile application is now operational. We've implemented several performance improvements and will continue to monitor the situation closely.
Jan 27, 16:30 CET
Monitoring - One possible solution identified. Testing on Web application. New version just released. Mobile application disabled while monitoring.
Jan 27, 16:16 CET
Update - Serious outage. Still investigating. Mobile application now working again.
Jan 27, 15:51 CET
Update - We are continuing to investigate this issue.
Jan 27, 15:11 CET
Investigating - Longer downtime than expected impacting most users and admins. Still haven't identified the issue. The mobile application is now also impacted.
Jan 27, 15:08 CET
Update - Still working on solving the issue from earlier today. The app is still up and running.
Jan 27, 14:25 CET
Update - Experiencing issues with necessary maintenance work. We’re working as fast as we can to resolve the issue and will update our status page as soon as there’s any changes in status. Note that our mobile application is still currently up and running.
Jan 27, 13:33 CET
Monitoring - The issue from a few minutes ago is solved.
We're currently undergoing maintenance of the web application to improve performance while investigating recent stability issues. This may result in the service being unavailable for shorter period of times for the coming weeks (as far as possible not during peak hours, but sometimes unavoidable).
Jan 24, 07:56 CET
Identified - Issue this morning with an upgrade that is being reverted. Longer downtime than expected impacting most users and admins.
Jan 24, 07:49 CET
Monitoring - The issue from a few minutes ago is solved.
We're currently undergoing maintenance of the web application to improve performance while investigating recent stability issues. This may result in the service being unavailable for shorter period of times for the coming weeks (as far as possible not during peak hours, but sometimes unavoidable).
Jan 20, 12:36 CET
Update - Issue with web application & investigation ongoing. Mobile applications on Android and iOS are working.
Jan 20, 12:30 CET
Investigating - We're currently undergoing maintenance of the web application to improve performance while investigating recent stability issues. This may result in the service being unavailable for shorter period of times for the coming weeks (as far as possible not during peak hours, but sometimes unavoidable).
Jan 20, 12:16 CET
Monitoring - Two issues identified, fixed and released:

* mobile app: reduced number of requests needed to server (new version is 20.1.4). We will try to enforce that all users update to this version at 10pm (22:00) tonight.

* an underlying performance issue was how our JVM was handling specific memory operations. There was a fix for this yesterday evening.


One performance optimisation released:
* New server instance to handle heavy operations and scheduled jobs


We now monitor the fixes while working on further optimisations.
Jan 16, 17:11 CET
Investigating - We're currently undergoing maintenance of the Web application to improve performance. This may result in the service being unavailable for shorter period of times. At the same time, we're investigating recent stability issues.

If you're a MATCHi administrator:
We might need to switch off specific features at given times. We'll send out specific notifications in advance in case we turn off a feature. Thank you for your patience.
Jan 15, 16:20 CET
Web application ? Operational
iOS application ? Operational
Android application Operational
Payments ? Operational
Notifications ? Operational
Light and passage ? Operational
Integration: Fortnox ? Operational
Integration: Boxnet ? Operational
Integration: IdrottOnline ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 17, 2020

No incidents reported today.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.

Feb 4, 2020

No incidents reported.

Feb 3, 2020

No incidents reported.