Resolved -
As of yesterday afternoon, the issue has been resolved. If you’ve already updated the app, please try force-closing it. If the issue persists, delete and reinstall the app.
Nov 27, 08:10 CET
Update -
We are continuing to monitor for any further issues.
Nov 26, 17:10 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 26, 16:53 CET
Update -
The issue is only affecting a very small number of users, but we’re working hard to resolve the issue completely.
Nov 26, 16:45 CET
Update -
The issue is related to the latest app version.
If you haven’t updated, please wait.
If you already updated, the following actions may resolve the issue depending on your device:
• iOS: Force close the app or delete and reinstall
• Android: Clear app cache or force close
You can also use the web version as an alternative.
We’re actively working on implementing a fix and will update soon.
Nov 26, 16:29 CET
Identified -
The issue has been identified and a fix is being implemented.
Nov 26, 16:25 CET
Update -
Please use the website until the issue has been solved.
Nov 26, 15:53 CET
Investigating -
We are currently investigating this issue.
Nov 26, 15:52 CET