Connectivity issues at our email service provider

Incident Report for MATCHi AB

Resolved

The issue is now resolved. Email are now being sent as normal. We're sorry for any inconvenience this may have caused.

Posted May 05, 2020 - 11:22 CEST

Monitoring

The email service platform is reachable again. They're now checking the health of all their services.

Posted May 05, 2020 - 11:12 CEST

Update

Our email service provider is still working on solving the issue.

Posted May 05, 2020 - 11:08 CEST

Identified

Our email service provider is currently experiencing connectivity issues with their network. This is unfortunately affecting emails being sent from MATCHi. They're working on finding a solution. We’re monitoring the situation and will update as soon as the issue is resolved.

Posted May 05, 2020 - 10:13 CEST

This incident affected: Integration: Email service provider.