Temporary service disruption affecting the Matchi web page

Incident Report for MATCHi AB

Resolved

This incident has been resolved.
Posted Jun 02, 2025 - 16:52 CEST

Monitoring

A fix has been implemented and we're monitoring the results.

It looks like the issue is related to the web browser. If Matchi still isn't working properly, try refreshing the page.
In some cases, you may need to do a full reload to get everything working again.

Here’s how to refresh the page👇

Mac (Safari or Chrome)
1. Quick reload: Press Command (⌘) + R or click the Reload button
2. Full reload (bypass cache):
2a. Safari: Shift + click Reload, or press Command + Option + R
2b. Chrome: Shift + Command + R

Windows PC (Chrome, Edge, Firefox)
1. Quick reload: Press Ctrl + R or click the Reload button
2. Full reload (bypass cache): Press Ctrl + F5

iPhone / iPad (Safari)
1. Quick reload: Tap the Reload icon (⟳) in the address bar
2. Alternative: Pull down on the page to refresh

Note: Full reload isn’t available, but clearing browser cache can help if needed

Android (Chrome)
1. Quick reload: Tap the Reload icon (⟳) in the address bar
2. Full reload (workaround): You may need to clear the browser cache. Go to Chrome > Settings > Privacy > Clear browsing data
Posted Jun 02, 2025 - 14:23 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 02, 2025 - 14:02 CEST

Update

We are continuing to investigate this issue.
Posted Jun 02, 2025 - 13:53 CEST

Investigating

We are currently experiencing technical issues that may affect visibility and clickability in some parts of the web page. We are actively working to resolve this as soon as possible. Thank you for your patience.
Posted Jun 02, 2025 - 13:18 CEST
This incident affected: Web application.