Resolved -
This incident has been resolved.
Jun 2, 16:52 CEST
Monitoring -
A fix has been implemented and we're monitoring the results.
It looks like the issue is related to the web browser. If Matchi still isn't working properly, try refreshing the page.
In some cases, you may need to do a full reload to get everything working again.
Here’s how to refresh the page👇
Mac (Safari or Chrome)
1. Quick reload: Press Command (⌘) + R or click the Reload button
2. Full reload (bypass cache):
2a. Safari: Shift + click Reload, or press Command + Option + R
2b. Chrome: Shift + Command + R
Windows PC (Chrome, Edge, Firefox)
1. Quick reload: Press Ctrl + R or click the Reload button
2. Full reload (bypass cache): Press Ctrl + F5
iPhone / iPad (Safari)
1. Quick reload: Tap the Reload icon (⟳) in the address bar
2. Alternative: Pull down on the page to refresh
Note: Full reload isn’t available, but clearing browser cache can help if needed
Android (Chrome)
1. Quick reload: Tap the Reload icon (⟳) in the address bar
2. Full reload (workaround): You may need to clear the browser cache. Go to Chrome > Settings > Privacy > Clear browsing data
Jun 2, 14:23 CEST
Identified -
The issue has been identified and a fix is being implemented.
Jun 2, 14:02 CEST
Update -
We are continuing to investigate this issue.
Jun 2, 13:53 CEST
Investigating -
We are currently experiencing technical issues that may affect visibility and clickability in some parts of the web page. We are actively working to resolve this as soon as possible. Thank you for your patience.
Jun 2, 13:18 CEST