Monitoring - Two issues identified, fixed and released:

* mobile app: reduced number of requests needed to server (new version is 20.1.4). We will try to enforce that all users update to this version at 10pm (22:00) tonight.

* an underlying performance issue was how our JVM was handling specific memory operations. There was a fix for this yesterday evening.


One performance optimisation released:
* New server instance to handle heavy operations and scheduled jobs


We now monitor the fixes while working on further optimisations.
Jan 16, 17:11 CET
Investigating - We're currently undergoing maintenance of the Web application to improve performance. This may result in the service being unavailable for shorter period of times. At the same time, we're investigating recent stability issues.

If you're a MATCHi administrator:
We might need to switch off specific features at given times. We'll send out specific notifications in advance in case we turn off a feature. Thank you for your patience.
Jan 15, 16:20 CET
Web application ? Degraded Performance
iOS application ? Operational
Android application Operational
Payments ? Operational
Notifications ? Operational
Light and passage ? Operational
Integration: Fortnox ? Operational
Integration: Boxnet ? Operational
Integration: IdrottOnline ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2020

No incidents reported today.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Resolved - This incident has been resolved.
Jan 16, 08:21 CET
Update - New version released. Now up and running again.
Jan 16, 08:21 CET
Update - Still waiting.
Jan 15, 16:51 CET
Update - Interim solution not working. Awaiting the update of the mobile applications. The new version is released and just we're awaiting the App Store/Google Play review.
Jan 15, 15:25 CET
Update - We're testing an interim solution until new version is released.
Jan 15, 15:02 CET
Monitoring - Awaiting an update of the iOS application to solve a critical bug. Will be available in a few hours.
Jan 15, 14:33 CET
Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020
Resolved - Issues with payment of bookings for a short period of time during the day. Solved.
Jan 6, 12:00 CET
Jan 5, 2020

No incidents reported.

Jan 4, 2020
Resolved - Slow performance of Web application. Solved.
Jan 4, 01:30 CET